Frequently Asked Questions

How can my existing users switch to official open banking connections?

This question applies to existing enduring account connections.

Akahu treats official open banking connections as distinct from their classic counterpart (a bit like connecting to a completely new bank). This means that any classic connections that your users have already set up will continue to work as normal.

Migrating existing users to official open banking connections will require them to authorise again with their bank. While this process is not completely hands-free, we’ve worked hard to ensure that the connection migration process is simple for developers to manage. See the other guides in this section for information on how to make the migration process seamless for your users.

Can I use official open banking connections with my Personal App?

If you're one of the thousands of developers using an Akahu Personal App to automate your finances or prototype product ideas: Don't worry, we haven't forgotten about you! You can set up a Personal App with official connections.